Frequently Asked Questions
Our popular tours sell out fast!! Your reservation is guaranteed when you book in advance.
We are a small operation with less overhead and work directly with the tour operators.
Yes. Changes can be made to your reservation in advance in order for us to make proper planing.
Tours In Ocho Rios will honour cancellations given three(3) days prior to your reservation. These must be submitted in writing by replying to the e-mail confirmation sent to purchaser(s) e-mail address. Any cancellations caused by “illness” at the time of Excursion will require a medical certificate from your Ship’s Doctor and can be presented at the time of excursion by group member(s) or faxed to our office in which case you will not be charged full excursion charges.
Deposits are kept on credit up to one year and may be used for a future reservation.
Deposits are refundable under the following conditions:
- Cruise Ship cannot come into the Ports of Ocho Rios, Falmouth or Montego Bay due to inclement weather
- The operator cancels the Excursion or if the Excursion cannot take place due to inclement weather.
Yes. The prices quoted is a package and includes all your admission fees and transportation.
A 25% deposit is required to reserve your space on an excursion.
You may inform one of the J.T.B. dispatchers at the Pier that you are doing a tour with Dwight Soares at Tours in Ocho Rios and they will contact your driver at the holding area to start your tour. Please have your confirmation voucher with you and present it to your tour operator.
A confirmation voucher will be sent to you by email with your meeting time and other important information related to your tour.
All tours for Cruise Ship passengers begin when you are picked up. It is important that you arrive at the meeting point A.S.A.P. as this will allow you to have more time for your tour. If for any reason you would like a special pick up time, please have this stated in the section that says comments on the reservation form.
Tours in Ocho Rios has up to date information on all Cruise Ship arrival and departures into the Ports of Ocho Rios. All our tours are customized with the Ship’s arrival and departure times in mind to assure your timely return.
Our passengers are transported by a fully air conditioned J.T.B.(Jamaica Tourist Board) approved Car, Van or Bus depending on the size of the group, all our drivers/tour guides are also trained and approved by the J.T.B.
Yes. Please contact us at firstname.lastname@example.org to make special arrangements for large groups who would like to travel together. we have buses that seat up to 22 passengers.
Tours in Ocho Rios will email you a confirmation voucher. If you have not received a confirmation voucher within 24 hours of your request, please contact us at email@example.com
We can do a customized tour for a group ( a minimum of 4 persons ) which would be different from one of our pre packaged tours. Please contact us at firstname.lastname@example.org for details.
Tipping your tour guide is at the clients discretion and is not included in the package.
Yes you are able to prepay for this tour as a gift, for someone please contact us at email@example.com
Yes, we include Jamaican lunch in all our tour packages at no additional cost.
No. All reservations for excursions must be made 48 hours in advance.
Certainly? We offer group discounts, please contact us! at firstname.lastname@example.org
All quotations are made in US dollars and we accept cash or travelers checks only (no credit cards please).
A 25% deposit is required to reserve your space on an excursion and the balance is required at the time of your excursions, which should be paid directly to your driver/ tour guide.
No, it is best to reserve your excursion before you arrive, this way we can guarantee your space on the excursion as well as make all the necessary arrangements with the tour suppliers before you arrive.
No, in most cases the driver will need the cash during your excursion to pay your entrance fees at the attractions, so it’s best to bring the balance in cash.